Respiratory Medical Group, Inc.
Respiratory Medical Group, Inc.
Respiratory Medica Group, Inc.

FAQ

1. Can I be seen today?

Unlike primary care offices, a specialty practice is not set up for same day appointments. However, for urgent issues, we will attempt to see a patient the same day, or, if necessary, direct the patient to the nearest hospital for urgent care.

2. What can I expect at my first visit?
The initial consult consists of a history, physical and a review of medical records, including laboratory and x-ray results. In general, you can expect your first visit to take from 30 to 60 minutes.

3. Can I schedule a sleep study in your office?

Sleep studies are scheduled by the independent sleep centers. We will send an order to the sleep center and, if necessary, request an authorization from your insurance carrier. You will be contacted by the sleep center to set up your appointment.

4. When will I receive the results of my sleep study?
The results of the sleep study are usually obtained within 10 business days. You must make a follow up appointment with our office to go over the results.

5. Why can’t I receive my sleep study results over the phone?
Our policy is to discuss the test results face-to-face in order to ensure that the results and therapeutic options are clearly understood, all of your questions are answered, and, if necessary, that follow-up appointments are scheduled.

6. How long will it take to get my C-Pap machine?
It depends entirely on the medical equipment company. Your insurance carrier determines which company will supply you with the appropriate equipment. However, please know that we work regularly and closely with all the suppliers to ensure that the needs of our patients are met.

7. Will my insurance cover the office visit and testing ?
RMG contracts with most insurance companies. At the time you make your first appointment, we will verify your eligibility and insurance benefits (deductible, co pays, co-insurance). Please apprise us of any changes in coverage during the course of your treatment.

8. How often do I need to come?
After you have been completely evaluated by your doctor, return visits depend on your medical needs. However, most insurance requires, at the minimum, an annual office visit to verify compliance with medications and/or medical equipment.

9. Why do I have to come in to have my medication refilled?
We are required by law to only dispense medication for patients that are under our care. If you are not being seen at least annually, it can be construed that you are receiving treatment or care elsewhere, and therefore no longer under our doctors' direct supervision.

10. Why do you require 48 business hours to cancel my appointment?
As a specialty office, our schedules fill up very quickly. Giving us 48 hours notification allows us to offer a sooner appointment to another patient.

11. What insurances are your contracted with?
As of April 1, 2012, we are contracted with the following commercial plans: Aetna, Beech Street, Blue Cross, Blue Shield, Choice Care, Cigna, First Health, Great West, Guardian, Humana, Interplan, Mailhandlers, Multiplan, Pacificare, PHCS, and United Healthcare. Under HMO plans, we are contracted with the John Muir Health Network, and Affinity. Some of our physicians are also contracted with Sutter/Diablo Division. Please keep in mind that contracts can be changed and you should confirm your insurance at each visit to ensure that we remain preferred providers.

In the event that you have questions that have not been addressed, please do not hesitate to call our office. One of our staff members will gladly assist you.

Respiratory Medica Group, Inc.

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Respiratory Medical Group